Backorder/Out of stock items - Please note that due to our large selection of products and fast overturn rate, it is sometimes not possible for us to fulfill 100% of the order. The missing items are either out of stock or in backorder/discontinued status. We will ship out whatever we have in stock and will ONLY charge on the products that we have shipped out. You will NOT be charged for the items that are out of stock or backorder/discontinued and the shipping cost will be adjusted accordingly. For the missing items, manufacturers may/may not restock the items until a much later date. Therefore, in order to avoid long delays, the order is considered as completed unless otherwise specified.

Product Condition - All products are examined and sold NEW to our customers. We work closely with our factory such to get the latest and newest product to you. Please note that the package box may be sometime distorted due to shipping conditions beyond our control.

Order Processing - It takes about 1-5 business days to process your order. We will make every attempt to ship your items on the same day you placed the order if they are in stock. Your shipping methods "UPS Ground, 2nd Day, or Next Day" will apply after we processed your order. For large orders, we may utilize common freight carriers instead. We now have an "availability" status indicator for each product so that you can estimate when the order will be shipped. If you purchase a combination of products with different availability status please use the longest duration as guidelines. Delays may occur due to backorder, out of stock, or discontinued items

Order Status - Order status are updated on an ongoing basis.

Pricing - All prices are subject to change without prior notice.

Liability - Welboneinc.com will not be responsible or liable for any labor, or incidental or consequential damage of any kind as the result of the product usage. Buyer shall assume the responsibility for operating the product in a safe manner and acknowledge any product risk. In no event shall our liability exceed the cost of the goods.

Payment Methods

Welboninc.com accepts the following payment methods:

1) Credit Cards - VISA, MasterCard, Discover, and American Express.

Your credit card will be charged once your order is shipped. Your current billing address and phone information must be included with every order. For safety and security reasons, orders will be shipped to the billing address only, unless your shipping address is on file with your credit card company as an alternate shipping address.

2) Company Checks, Cashiers checks or Money Orders payable to: Welbon Inc.

Please note that your order will be processed once we have received the cashier check or money order. For company check, we will process the order once the check is cleared from the bank.

Return Policy

For welboninc.com, we will replace the product or issue a refund at no cost to the customers if the product is delivered within one of these 2 conditions.

Wrong product - If you get the wrong part due to our shipping mistake, please notify us within 2 business days and we will arrange for you to return the incorrect parts (at our expense) and we will ship you the correct part or give you a full refund (including shipping charges).

Defective Product - If you received a defected product, please notify us within 2 business days and we will assign a RMA for you to return the product (at our expense) back to us. After we have examined and confirmed the defective product, we will get a new one out to you right away.

Please note that no returns will be accepted without an RMA # and after 14 days.

Any refused shipment sent back to welboninc.com does not constitute the right to a refund or credit. The customer will have to make arrangements with FeGrow.com to receive the refused shipment again. All refused shipment returned to welboninc.com for credit is subject to 25% re-stocking fee and deduction of shipping cost.
Products returns or refund will be made only if the return meets the above guidelines. Product returned without adhere to the above conditions will result in the return of the product to the customer and additional shipping/handling charge on the customer.

14 Days Returns Procedures

All return item must be accompanied by an Returned Merchandise Authorization (RMA) number. You have 14 days from the day you received your product to file for a return with the guidelines below. This return is subject to a 25% restocking fee. You can request a RMA number by sending an email to service@welboninc.com the following information:

Your name
Your phone number
Your billing address
Your e-mail address
Your original order number
Reasons for returning the item

Note: Returns without a Return Authorization Number will be refused.

In the return package, please include a copy of your email invoice and your RMA number.
Please note that a RMA number is only valid for 14 days after its issuance, therefore merchandise cannot be returned after the RMA number expires.

Credit back to your credit card will take 30 days to appear on your credit card from the day we received the product.

Shipping handling : 10 dollars per item .

For any question about our product or service, please email us at service@welboninc.com

THESE TERMS, POLICIES AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE